Are Power Washing Companies that different?

April 19, 2016

It’s said that in Ohio there are two seasons: winter and orange barrels. But a third would arguably be spring cleaning, a time to throw open the windows, air out the rugs, and banish the wandering dust bunnies from behind the couch. Springtime is also the perfect season to spruce up your home’s exterior, roof, deck, and driveway. The professional power washing dynamos at Pristine Clean can help. Founded in 2008 by Anthony Alberino and Ken Wilson, both of whom extensively researched the power washing industry to come up with a service business model that offers deluxe treatment with affordable pricing, the company proudly lives up to its ambitious moniker. So, are all power washing companies that different?

A Different Kind of Company

“Our mission is to create an experience that’s informative and low stress; a service that our moms would feel comfortable using,” says Anthony. “From the first phone call to the final invoice payment, we are crafting a culture of catering to and educating the customer. We don’t hire pushy salespeople because we don’t have to.” The first pillar to building a foundation for a team that’s ready to deliver a higher level of service lies in the intensity of training. “We put in extensive time and effort to train all of our employees so they can respond kindly and knowledgeably to clients in any given circumstances,” says Ken. Another pillar of the foundation is treating employees with compassion and the utmost professionalism. “Though it is common in the industry to lay off all employees in the winter, we provide year-round work for our employees with an industry-leading pay scale and benefits so they can raise their families,” says Ken. “Not only does this help local workers, but it also provides a continuity of service for customers as well. Our technicians have years of experience in the industry, and they tend to stay with us for years as well.”

A Step Above

“We brand ourselves as a big step above ‘splash and dash’ providers that spray on harsh detergents, rinse, and then go,” says Anthony. “Our Pristine Total Clean, for example, is a complete and thorough washing of your home from the roof to the foundation.” This service begins with a Pristine Roof Clean treatment that includes an application of shingle cleanser and a mildewcide that effectively and safely lifts stains and eliminates 100% of bacteria and mildew growth. This is followed by the signature three-step Pristine House Clean that includes an external gutter wash with an aluminum brightener to help remove gutter staining, followed by a gentle pressure wash of the house with a biodegradable cleanser and a mildewcide, which eliminates organic growth. The final step in the service (and this is what really separates them from the rest of the industry) includes a finish coating of a gloss-enhanced surface protectant. This extra step will make a home look newer and stay clean longer.

Got Black Streaks On Your Roof?

When it comes to roof cleaning, Ken mentions that what many homeowners assume is dirt staining their roofs is actually a destructive bacteria, gloeocapsa magma. “It has migrated to Cleveland from the South,” he explains. “They colonize and feed off of the limestone filler in your shingles. Left unchecked, this destructive organism will cover your roof in unsightly black streaks and cause permanent damage.” Your best defense against bacteria or mold is to terminate the root bed of the organic growth.” “And since roofs that receive this treatment will be free from harmful growths that reduce the life of shingles, it makes them last longer in addition to looking like new,” Ken says. He points out that some companies just spot treat a roof for bacteria or mold, but Pristine Clean always treats the entire roof to eliminate the problem—even at the unseen, microscopic level.

Concrete Washing and Sealing

For concrete driveways, brick, and patio pavers, the techs at Pristine Clean have the best equipment and training to get the job done right. After cleaning, they apply a premium deep penetrating, siloxane sealant to protect the driveway and ensure its longevity. This protects concrete from salt damage and reduces cracking, peeling, ignite pitting, and damage from freezing snow thawing.  “If we had decided against using a premium deep penetrating sealant that would certainly put more money in our pockets. But cutting corners for extra profit is simply not included in our philosophy,” says Ken.

Customer Care

Whether decks are wood or a composite material, a proper cleaning job brings them back to life and, with wood, might prevent the need for stripping and re-staining. In addition to caring about their customers and employees, Ken and Anthony care about the environment. Every service is done in a way that is environmentally friendly and completely safe for the home and landscaping. Anyone who has received services from Pristine Clean offers glowing recommendations. How do they come up with such competitive, reasonable pricing? “We are not a ‘discount’ operation,” says Ken. “Every day, all of our customers receive the lowest possible pricing for a superior level of service. Consistently winning the Angie’s List Super Service Award and an A+ rating by the Better Business Bureau speaks to our service dedication.”

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