FAQ

frequently asked questions

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answering your top questions

For your convenience, our most common customer questions are answered right here.

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How do I get a quote for pressure washing at my home?

Just give us a call and we can quote your project right over the phone using the latest satellite measuring technology. There is no need to schedule an onsite estimate.

 

How long does it take to get a quote?

In most cases, our pressuring washing experts can get you a quote in less than 5 minutes.

 

How do I know that I’m getting the best price?

Our pricing is fixed for all customers and is based on the size and difficulty of the project and never on the customer’s ability to negotiate. We do not artificially inflate our prices just to “discount” them drastically as a sales tactic. We believe in honest pricing—every customer should get the same great price.

 

Do you offer financing?

Yes. We are happy to offer in-house financing to help you pay for your project through our Pristine Payment Plan.

 

Do I need to submit a credit card to get on the schedule?

No, we do not require a credit card to schedule your service.

 

How long do I have to wait for service to be provided?

We schedule jobs out no more than a week and can usually accommodate next-day service if necessary, weather permitting.

 

What if it rains the day of my service?

Light and moderate rain does not hinder most pressure washing services. In fact, some rain in the forecast makes the washing process even more effective! If the rain becomes an issue, we will contact you on the day of service to reschedule.

 

Do you use high water pressure?

We do not use high pressure on house siding or shingles because it can damage them. Instead, we provide what is known as a “soft wash” which is a low-pressure cleaning that relies on our custom blend of detergents to do the work. We do use appropriately adjusted higher pressure to clean brick, concrete, stone, decks, patios, and fences. Our technicians are thoroughly trained and know when high pressure is safe to use and when it isn’t.

 

What kind of results should I expect from pressure washing?

It all depends on the condition of the surface we are cleaning and the nature of the marks that are on it. We guarantee the best possible results using our safe and environmentally friendly process.

 

Are your services safe for my home?

Yes. Our power washing process is entirely safe for your home, landscaping, and pets.

 

Are you insured and certified for pressure washing?

Yes. We carry commercial liability insurance and our employees are covered by Worker’s Compensation insurance. We hold multiple certifications in pressure washing from the PWNA (Power Washers of North America).

 

What if I have a question or concern related to the services provided?

Our customer care team is standing by to address any concerns you may have after the completion of your service.

 

How do I pay for my service?

You can pay your bill by check (given to the technician or placed in the mail), or by credit card (by calling our office or by paying online). Payment is due in full 14 days from the completion of service.

 

How can I keep my home clean and protected?

The very best way to maintain your home’s curb appeal and to protect your home’s exterior surfaces is by enrolling in the Pristine Routine subscription program. The Pristine Routine is designed to take the hassle out of scheduling annual pressure washing with set-it-and-forget-it service while offering you the added benefits of exclusive discounts, price protection, and priority scheduling. Get your home into the Pristine Routine today!